Introducing CHiME!

Introducing CHiME: Charter House Innovations Marketing Experience

CHiME is an innovative suite of infrared products reimagining the dining experience—and redefining exceptional customer service.

Utilizing our proprietary technologies, the CHiME suite makes the dining experience better for guests, team members, and management, from check-in and ordering to delivery and marketing messaging.

Each technology may be used alone or together to create the ultimate customer service experience.

Our Products

Click on a product below to view more information and technical specs.

WISP(ir)

Wireless in-store promotion!

  • Delivers full-color marketing messages to the table.
  • Custom messaging is easy to change, allowing you to rotate, add, or delete ads and video.
  • Motion-activated, it eliminates table toppers and tent cards,
  • As a wireless device, it can be table- or wall-mounted.

DIMENSIONS:

Graphic Dimensions
800px W x 400px H
PPI
72
Format
MJPEG
Color Space
RGB

WISP(ir)

CHARG(ir)

Tabletop, cordless phone charging

  • A simple yet powerful box that is flush-table-mounted. Guests lay their phones on top for wireless phone charging.
  • Powered wirelessly via POW(ir) transmitter housed in the ceiling with no power outlets required at the table.
  • Can be mounted in any flat surface, such as dining room tables, bar, reception room furniture, desks, etc.

DIMENSIONS:

FACE PLATE
Dimensions
3.53″W x 6.5″H x 0.08″D
Material
Glossy Polycarbonate

Chargir

ORD(ir)

Enhances the Quick Serve and Fast Casual ordering experience from start to finish

  • A simple dynamic ePaper display screen displays messages, menus, and guest communications.
  • Simplifies the ordering process and payment process and reduces stress for the guest.
  • Enables faster service by better aligning team members to focus on customer needs.

DIMENSIONS:

FACE PLATE
Dimensions
3.53″W x 6.5″H x 0.08″D
ePaper Screen
1.81″W x 1.09″H
Material
Glossy Polycarbonate

ePAPER GRAPHICS
Dimensions
240px W x 146px H
PPI
132
Format
PNG
Color Space
Grayscale
Number of Colors (Gray)
4 levels

ORD(ir)

ORD(ir) Up!

Expanded tech for the ultimate simplified experience

  • Through ORD(ir) Up!, guests can do more than order from the table. They can call a server, be notified to pick up their food, and more.
  • Provides table positioning for efficient food delivery to the table.
  • If you don’t offer table delivery, green light and message can prompt the guest to pick up their order.
  • An optional call button alerts team members that a guest needs assistance.

DIMENSIONS:

FACE PLATE
Dimensions
3.53″W x 6.5″H x 0.08″D
ePaper Screen
1.81″W x 1.09″H
Material
Glossy Polycarbonate

ePAPER GRAPHICS
Dimensions
240px W x 146px H
PPI
132
Format
PNG
Color Space
Grayscale
Number of Colors (Gray)
4 levels

ORD(ir) Up!

MESSAG(ir)

Getting your message across, wherever, whenever

  • A large-format ePaper dynamic messaging display that can be put anywhere, inside or outside.
  • Changing the onscreen message is as simple as typing on a keyboard.
  • Can be used as part of a wayfinding system, displaying ads, schedule changes, or emergency messages and alerts.
  • IR powered up to 100 ft., or via low-voltage hard wire or option solar panel.
  • Can be used outdoors in temperatures as low as -15°F and as high as 120°F.
  • Manage device and change content through our custom Android® and iOS® app

DIMENSIONS:

ePAPER GRAPHICS
Dimensions
1280px W x 960px H
PPI
72
Format
PNG
Color Space
Grayscale, RGB
Number of Colors
16 levels
Layout
Tiled side by side, not top and bottom
Top Screen
Upside down on right
Bottom Screen
Right side up on left

MESSAG(ir)

GREET(ir)

Dynamic messaging and identification

  • Stylish and attractive badge features an easy-to-read ePaper display.
  • Customizable with employee names, promotions, simple artwork, and more.
  • Crisp black and white ePaper screen alternates employee names and promotions with ease.
  • Manage device and change content through our custom Android® and iOS® app

DIMENSIONS:

FACE PLATE
Dimensions
3.37″W x 2.13″H x 0.08″D
(standard credit card size)
ePaper Screen
1.83″W x 1.09″H
Material
Glossy Polycarbonate

ePAPER GRAPHICS
Dimensions
240px W x 146px H
Color Space
Grayscale
PPI
132
Format
PNG
Number of Colors (Gray)
4 levels

GREET(ir)

EV(a)DE

Safer, smarter, and speedier curbside service

  • Wi-Fi-enabled
  • Can be used outdoors in temperatures as low as -5°F and as high as 120°F.
  • EV(a)DE stations are portable and can be placed indoors for walk-up ordering or outdoors for drive-up ordering.
  • Self-contained battery lasts for 12 hours fully-charged and can be recharged overnight

DIMENSIONS:

Graphic Dimensions
1080px W x 1920px H
72 PPI
PNG
Color Space
RGB

EV(a)DE

POW(ir)

The Power’s In the Puck

  • Wi-Charge technology can deliver over the air charging using patented infra-red technology to deliver power up to 30ft.
  • Is safe and approved by the FDA, UL and IEC

DIMENSIONS:

FACE PLATE
Dimensions
3.75″Dia. x 1.5″H
Material
Glossy Polycarbonate

POW(ir)

How Does It Work?

POW(ir) pucks utilize Wi-Charge technology, which can deliver over the air charging using patented infra-red technology. The pucks can deliver power up to a 30ft. range while adhering to strictest safety regulations (approved by the FDA, UL and IEC worldwide).

The system is comprised of two parts: a wireless power transmitter (similar to a router but with infra-red technology) and a wireless power receiver that is embedded in the client device.

IR

Wifi

Tech Diagram

Interested in learning more?
Get in touch with our team and explore the opportunities presented by CHiME.